At the time of compiling these reports COVID-19 had begun spreading more rapidly across the world. Its impact on our communities and business activities is still being quantified. We intend to include these impacts in our strategy and short and long term budget plans.

Important notice: Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit: www.who.int

  • Home
  • Introduction
    • OUR APPROACH TO INTEGRATED THINKING
    • ABOUT OUR INTEGRATED REPORT
    • OUR REPORTING SUITE
    • WHO WE ARE
    • ADDITIONAL INFORMATION
  • Leadership
    • CHAIRMAN’S STATEMENT
    • GROUP CHIEF EXECUTIVE’S REVIEW
  • Value creation
    • OUR OPERATING CONTEXT
    • OUR MATERIAL ISSUES
    • OUR STRATEGY
    • OUR EXECUTION MODEL
    • OUR STRATEGIC PROGRESS
    • OUR VALUE PROPOSITION
  • Our strategy
    • CLIENT FOCUS
    • EMPLOYEE ENGAGEMENT
    • RISK AND CONDUCT
    • FINANCIAL OUTCOME
    • SEE IMPACT
  • Accountability
    • GOVERNANCE OVERVIEW
    • REMUNERATION OVERVIEW
  • Downloads
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    Annual integrated report 2019

    We are an African-focused, integrated financial services organisation.

    Banner
    Annual integrated report 2019

    We are an African-focused, integrated financial services organisation.

    Banner
    Annual integrated report 2019

    We are an African-focused, integrated financial services organisation.

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    Online report

    Our online integrated report provides a holistic assessment of the progress we have made to achieve the objectives related to our strategic focus areas and therefore our ability to create value in the short, medium and long term.

    KEY FINANCIAL RESULTS 2019
    GROUP HEADLINE EARNINGS
    R28.2
    billion
    2018: R27.9 billion
    Target: Sustainable growth
    BANKING HEADLINE EARNINGS
    R27.2
    billion
    2018: R25.8 billion
    AFRICA REGIONS CONTRIBUTION TO HEADLINE EARNINGS
    31%
     
    2018: 31%
    Target: >30%
    COST-TO-INCOME RATIO
    56.4%
     
    2018: 57.0%
    Target: Approaching 50%
    CREDIT LOSS RATIO
    68 bps
     
    2018: 56 bps
    Target: 70 – 100 bps
    GROUP RETURN ON EQUITY
    16.8%
     
    2018: 18.0%
    Target: 18% - 20%
    BANKING RETURN ON EQUITY
    18.1%
     
    2018: 18.8%
    DIVIDEND PER SHARE
    994 cents per share
    2018: 970 cents per share
    Target: Sustainable growth
    Chairman’s statement
    Our chairman provides leadership insight into our operating environment and how we are driving good governance outcomes.
    READ MORE
    Group chief executive’s report
    Our group chief executive discusses our financial and strategic progress in becoming a truly human, truly digital and fully integrated financial services group.
    READ MORE
    WHO WE ARE

    We are an African-focused, client-centric, digitally enabled, integrated financial services organisation.

    Read more about our countries of operations, competitive advantages and business units

    OUR OPERATING CONTEXT
    We operate in a constantly changing environment where a complex and inter-related spectrum of existing and emerging threats and opportunities influence our business activities and shape our future sustainability.
    Read more
    OUR MATERIAL ISSUES
    Our material issues are those that have an impact on our ability to create value in the short, medium and long term.
    Read more
    OUR STRATEGY
    Our strategy is unchanged. It is underpinned by our purpose and revolves around the principle of doing valuable things for our clients.
    Read more
    OUR EXECUTION MODEL

    Our business model enables us to respond dynamically to our operating environment while executing our strategic priorities.

    Read more
    MEASURING OUR STRATEGIC PROGRESS

    Our strategic value drivers help us focus our efforts and measure our progress on delivering against our strategy. These are delivered by all our business units and corporate functions.

    For a summary of our progress against all our strategic value drivers, click here
    * Social, economic and environmental.

    We continue to improve the coverage, accuracy, depth and consistency of the metrics used to measure the outcomes associated with our strategic value drivers. These metrics enable us to measure our strategic progress against our defined targets.

    Read more about each strategic value driver by clicking on each icon.

    OUR REPORTING SUITE

    Annual integrated report 2019

    Download the full annual integrated report 2019 About this report

    Build your own report

    READ MORE

    Additional reports

    Reporting to society platform

    The report to society (RTS) explains how we contribute to the group’s ability to achieve its purpose through our SEE impacts. Our online platform includes our environmental, social and governance (ESG) report and our South African transformation report.

    Governance and remuneration report

    Discusses the group’s governance and remuneration priorities, as well as the group’s remuneration policy and implementation report

    Annual financial statements

    Sets out the group’s full audited annual financial statements, including the report of the group audit committee.

    Risk and capital management report

    Sets out the group’s approach to risk management, including our risk universe.

    Standard Bank of South Africa (SBSA) annual report

    As the group’s largest banking subsidiary, SBSA produces its own annual report and audited annual financial statements.